Our services are designed for Iranian food and grocery importers and distributors based abroad.
No. Paya is a service-oriented company that acts as a sourcing and purchasing agent for goods.
The time varies based on factors such as item variety, custom packaging, international transport conditions, etc. Generally, a 40-foot container (21 standard pallets) is ready for shipment 1 to 3 weeks after all items are consolidated.
Customers can track their orders online via our tracking system, view documents, or contact our staff for updates.
Commercial documents include: Bill of Lading, Waybill, Proforma, Invoice, Packing List, Certificate of Origin, Phytosanitary Certificate, Fumigation Certificate, Health Certificate, Manufacturer’s Declaration (MD), Standard Certificate, and Lab Certificate.
The minimum order for sea and land shipments is 8 to 10 standard pallets (one 20-foot container), and for air cargo, it is one standard pallet.
All permissible food and grocery items, kitchenware, decorative/traditional items. Other permissible Iranian goods are subject to our commercial department’s review.
Paya ensures the safest possible consolidation, preparation, and shipping of goods, with an online tracking system providing complete information and documents. Independent inspection by official representatives or independent companies is also allowed at any time.
Our factory is in Abbas Abad Industrial Town, and the central office is in Tehran.
Contact our staff, provide your order details and requirements, and we will send you a draft contract with service tariffs. After signing the contract, you will receive a tracking number for your order.
Yes, service fees are disclosed before the contract. The final invoice includes service fees plus costs of equipment and materials used in preparing the shipment, such as pallets, straps, labels, etc.
Our experienced staff assists from order receipt to final customs clearance. Problems often arise due to document issues or non-compliance with destination standards, and we prepare a complete set of documents based on your needs and market requirements.
Currently, we provide custom saffron packaging and plan to offer packaging for bulk products like dried fruits and vegetables in the near future.
Goods are stored in specialized food warehouses, separated by category, with regular inspections and pest control protocols. Perishable items are stored in standard food cold storage.
Yes, Paya acts as your sourcing and procurement agent, with our business team conducting inspections and providing photographic documentation.
Yes, either directly or through our overseas business partners.
